At SEO Service US, we are committed to providing high-quality web development, SEO, and digital marketing services to our clients. We value your satisfaction and aim to ensure you are happy with our services. However, due to the nature of our work, we have established the following refund policy:

 

1. General Refund Policy

 

1.1. Eligibility for Refunds
Refunds are only available for services that have not been started or where the agreed-upon deliverables have not been met, as outlined in the contract. Refund requests must be made within 7 days of payment.

 

1.2. Non-Refundable Services
Payments for the following services are non-refundable:

Completed web development projects.

Completed SEO campaigns.

Digital marketing services where work has been commenced.

Custom software development and integration services once work has begun.

 

1.3. Partial Refunds
Partial refunds may be considered for services that are in progress but not yet completed. The refund amount will be determined based on the proportion of work completed and costs incurred up to the point of the refund request.

 

2. SEO and Digital Marketing Services

 

2.1. Performance-Based Services
Refunds will not be issued based on the performance outcomes of SEO and digital marketing campaigns, as these services are influenced by multiple external factors, including algorithm changes and competition.

 

2.2. Termination of Services
Clients may terminate ongoing SEO and digital marketing services with 30 days’ notice. No refunds will be provided for services rendered within this notice period.

 

3. Web Development Services

 

3.1. Project Cancellation
If a web development project is canceled before completion, refunds will be provided based on the proportion of work completed. A minimum service fee will be retained to cover administrative costs.

 

3.2. Project Revisions
Revisions or additional requests beyond the agreed-upon scope may incur additional fees and will not be eligible for a refund.

 

4. Payment Disputes

 

4.1. Resolution Process
In the event of a payment dispute, SEO Service US will work with the client to reach a mutually satisfactory resolution. We encourage clients to communicate concerns as early as possible.

 

4.2. Chargebacks
Clients are urged to contact SEO Service US directly to resolve any issues before initiating a chargeback with their bank or credit card provider. Chargebacks will be contested if services were delivered as agreed.

 

5. Contact Us

For any questions or concerns regarding our refund policy, please contact us at support@seoserviceus.com . We are here to assist you and ensure you have a positive experience with SEO Service US.